Automation for a trades business is mostly about the first reply: reading each enquiry as it arrives, sorting it by what the job actually is and how urgent it sounds, and drafting a response you can approve from your phone between jobs.
You are not losing work because you are bad at the work. You are losing it because you were doing the work when the enquiry landed.
Fixed scope, fixed price, and a 100% money-back guarantee for 7 days after handover.
A form gets filled at 2pm. You were on a job. You see it at 7pm, reply at 9pm, and by then they have had two quotes. Nobody in this trade is failing at response time because they do not care — they are failing at it because they are physically holding a tool. That is a solvable problem and it is the one worth solving first.
The automation that pays for itself first in this trade is almost never the impressive one. It is the response. Every enquiry gets read the moment it arrives, sorted by what the job actually is and how urgent it sounds, and turned into a reply drafted in your own words that you approve from your phone. That is it. Everything else is worth discussing after that one is earning.
The second problem is that the same job exists as a form submission, two texts and a voicemail, and assembling it takes longer than the quote does. Pulling every channel into one record per job means the information is already together when you sit down. This is unglamorous integration work and it removes more evening admin than anything else on the list.
A quote that goes quiet is not a lost job, it is an unfinished one — and following them up is the task that most reliably gets dropped, because it always loses to whatever is on fire. A sequence that checks in on quiet quotes on a schedule costs $1,249 and runs without anybody remembering. It is the highest-return thing most trades businesses are not doing.
The first reply to an inbound enquiry, essentially always. It is the step where jobs are actually won or lost, it is the one you are least able to do promptly because you are on site, and it is cheap to fix relative to what a single won job is worth. Everything else — scheduling, invoicing chases, review requests — is worth doing after that one is working.
Sometimes genuinely not, and the free audit exists partly to tell you that. The test is roughly: how many enquiries do you get a week, how many do you suspect you lose to slow response, and what is a job worth. If you are getting a handful of enquiries a month, the honest answer is that a phone habit beats a $2,499 system. If you are losing a job a month to response time, the arithmetic is obvious.
Usually no. We build around what you have rather than migrating you onto something new, because a trades business changing its job management system mid-season is a bigger disruption than the problem being solved. Often two tools you already pay for can already talk to each other and nobody switched it on.
They should not, because it is not sent automatically. The draft is written in your voice with that job's details already in it, and you approve it from your phone. You are removing the twenty minutes of writing, not the decision to send. If a draft is wrong for that customer, you change it before it goes.
Thirty minutes, no charge. You leave with a written list of what is worth automating, what is not, and roughly what each would cost — and that list is yours whether you hire us or not.