Smart Email Triage is a done-for-you automation that reads every message in your shared inbox, summarizes it, and routes it to the right person — classifying each one by department and urgency so your team only sees what is actually theirs.
Every message that lands in support@, info@, or sales@ gets read, summarized, classified by department and urgency, and routed to the right person — so nothing sits unseen. $2,499 setup + $499/mo managed.
Shared inboxes like support@, info@, or sales@ turn into chaos fast — messages get missed, get answered twice by two different people, or land in front of someone who cannot act on them, while the genuinely urgent ones sit for hours behind routine ones. We route every message correctly the moment it arrives, so nothing falls through.
A message arrives in support@, info@, sales@, or wherever your team receives inbound mail — no change to how customers reach you.
It reads the message, writes a short summary, and classifies it by department and urgency, so anyone can tell what it is about at a glance.
The email is routed to the right person or channel with the summary attached, so each teammate only sees the messages that are theirs to handle.
+ $499/mo managed · delivered in a few business days
Fixed scope, fixed price, and a 100% money-back guarantee for 7 days after handover.
Smart Email Triage is a done-for-you automation that reads every message in your shared inbox — support@, info@, sales@, or similar — writes a short summary, classifies it by department and urgency, and routes it to the right person so your team only sees what is theirs to act on.
AI Lead Triage scores and replies to new leads that come in through your website contact form. Smart Email Triage works on your ongoing shared inbox — every message that lands in support@, info@, or sales@ — and routes it to the right department, not just the sales pipeline.
Yes. It connects to Gmail, Outlook, or any standard IMAP inbox — there is nothing for the people emailing you to install or change. We set it up to read your existing shared inbox as-is.
Yes — that is a variant of this same service, at the same price. Instead of sorting a shared inbox by department, it takes one application at a time — a beta signup, a grant or program application, a job applicant, a partner request — researches who the person is, and sends you a one-page brief with an approve, hold, or deny recommendation, its confidence level, the trust signals it found on both sides, and a reply you can send if you approve. It only ever recommends: you make every decision, and it never replies to the applicant on its own.
It is $2,499 for the one-time setup and $499 per month for the managed plan that keeps the routing tuned and running. No long contract — cancel anytime. If we already manage another automation for you, each additional one is $299/mo instead of $499 — one managed relationship, not a stack of full-price plans.
We hand the automation over running, and you have seven days from handover to use it against real work. If it does not do what your written scope said it would, tell us within those seven days and we refund 100% of the fee — the whole amount, not a prorated portion. You keep what we built; we do not disable it or ask for it back. Because the scope is agreed in writing before you pay, whether it did what we said is not a matter of opinion.
Start with a free automation audit — we'll confirm the scope, the fixed price, and the delivery window before you commit to anything.
Prefer to price a few services together? Compare to AI Lead Triage →